ordersandshippings

SHIPPING IS FREE Unless you want your order sent to you by special delivery. All orders are well packed in a brown envelope. Our company name will appear as the sender. Orders received Monday through Saturday before 10:00 PM UK time will be shipped the same day. if received after 10:00 it will be shipped the next day. We will promptly return, exchange or refund any purchase you are not happy with. To send an item back to us, simply use the Jerusalem Balsam return label that came in the back of your original mailing package. Return Policy: We will return, exchange or refund any purchase you are not happy with. For refund, you need to send the item you want to change/return back to us, simply use the Jerusalem Balsam return label that came in your original mailing package. The refund money will return to you minus 8.5% of the item cost, which the credit cards company charges from us.